Functional Devices A assistive Device Helps People

mainly those with disabilities, in their daily lives (eg, movement, sleep, activities, communication, reading, breathing aids, and hearing and visual aids, etc.). These may include wheelchairs, prostheses, breathing apparatus, crutches, walking sticks, ambulators, hearing-impaired hearing aids, CPAP, etc.

correctional phone calls with disabilities who require a prescribed or approved functional device have the right to use it while incarcerated (see Human Rights section).), including in the general population, in group activities and during transfers, unless there are health and safety risks. For more information on authorizations granted for human rights needs, see the Human Rights section..

At the time of your placement and throughout your incarceration, medical personnel will be consulted in the event of a particular medical need or if a medical need poses a health and safety risk.

Any functional apparatus of an correctional phone calls is likely to be searched as part of the usual procedures. Everything will be done in a way that preserves the dignity of the detainees.

Members of the medical staff may be present during the search or called in reinforcements if their presence is deemed necessary or preferable.


The appeal period for criminal offenses is 30 days from the date of the conviction or sentence.

The appeal period for provincial offenses is generally 15 days from the date of the conviction or sentence.

To have your appeal filed on time, immediately submit a request to the case clerk; the staff will help you (see the Requests section).

If you need help with an appeal on a ground set out in the Ontario Human Rights Code (Code), for example, a language barrier, a physical or intellectual disability, or a mental illness, please inform the staff, who will ensure that you provide the necessary assistance (see Human Rights section)).

Phone calls

You can use public phones to make collect calls or call toll-free numbers. When making a collect call, the person you are calling must accept the call charges. If your institution does not offer public phones or if the person you want to call does not have a home phone line, you can fill out a form request for a staff member to help you make your call.

The telephone access schedule varies from one institution to another. For a schedule of your institution, consult a correctional officer.

The telephone system imposes a limit of 20 minutes per call. Once this time elapses, the communication is automatically cut off.

Three-party conferences are not allowed; the communication will be automatically cut off if you try to start one.

Your phone privileges may be suspended or restricted if you abuse the system, call people with whom the courts have forbidden you to contact or for security reasons.

Because of the way telephone systems are designed, collect calls on cell phones do not always work. This is not the responsibility of the Department.

Ontario institutions have teletypewriters. These electronic devices allow people who are deaf, deafened, hard of hearing or who have a speech disability to send written messages over a telephone line. If you are one of these people and would like to make a phone call, staff can help you access the TTY. To use this device, you must complete a form request .

NB: The institutions are equipped with an correctional phone calls telephone system or a local telephone system that can be adapted to the teletypewriter or telecommunications device for the deaf. Each region has a device that schools must share. When an correctional phone calls submits an application, the device is sent to his institution as soon as possible.

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